The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Customer support is a balancing act between high customer expectations and your team’s limited resources. Customers want fast and accurate…